Return Policy
Your happiness matters to us. If something isn’t right, here’s how we handle returns.
Returns are accepted within 30 days of receipt if:
- Items are unused, unworn, and unwashed.
- Original tags and packaging are included.
- You provide proof of purchase.
Refunds are processed to your original payment method once the return is inspected. Shipping fees are non-refundable. Return shipping costs may apply.
Returnable Situations Include
- Quality issues in print or design.
- Mistakes in spelling on our part.
- Receiving the wrong color.
- Product stains or marks.
- Other issues resulting from our error.
Non-returnable Situations Include
- Customer-selected wrong size.
- Incorrect print/design chosen at checkout.
- Personal spelling or customization mistakes.
Questions? Email our support team at support@craigsfriend.com.
♥ We encourage you to review all details carefully before completing your order. Thank you for choosing our small U.S. brand — your support sustains American garment craftsmanship. ♥
Company: CRAIGS FRIEND LLC
Address: 43 Hilkert Road, Danville, PA 17821, United States
Email: support@craigsfriend.com
Working Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)